This Privacy Policy explains how SpinPolo, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so you understand how your information is handled.

What We Collect and Why

When you create an account with us, we collect personal information such as your name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable gaming and anti-money laundering requirements. During transaction processing, we may also collect financial data — including details of the payment method you use — solely to complete and record those transactions accurately.

We also gather technical data automatically as you navigate our web platform. This includes your IP address, browser type, session timestamps, and interaction logs. We use this data to maintain the security and stability of the platform, detect unusual activity, and ensure that the experience functions correctly across different devices and browsers. Cookies are used for similar purposes: they help us keep your session active, remember your preferences, and identify potential security concerns. You can manage cookie settings through your browser, though disabling certain cookies may affect how parts of the platform behave.

How We Protect and Share Your Data

We take the security of your personal data seriously. All data transmitted between your browser and our servers is protected using 256-bit SSL encryption. Your information is stored on secure servers with restricted internal access, meaning only authorised personnel with a legitimate operational need can view it.

We do not sell your personal data to third parties. However, there are limited circumstances in which we may share it with external parties. These include payment gateway providers who process your transactions, identity verification services we use to confirm your details during registration or at later compliance checks, and regulatory or law enforcement authorities where we are legally required to disclose information. Any third party we work with is required to handle your data securely and only for the specific purpose for which it was shared.

You have rights over your personal data. You may request access to the information we hold about you, ask us to correct any inaccuracies, or request that your account data be removed, subject to any legal retention obligations we must fulfil. To exercise any of these rights, please contact us through our support channels and we will respond within a reasonable timeframe.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we keep certain records for the duration required by applicable law and regulatory guidance — typically several years — after which data is securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you through our platform or by email before those changes take effect. We encourage you to review this page periodically. Continued use of the platform following any update constitutes your acknowledgement of the revised terms.

If you have concerns about how your data is handled that we have not been able to resolve, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction.